Privacy Policy

Effective Date: October 1, 2025 • Governing Law: Delaware, United States

1. Introduction

Welcome to Proven SaaS. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SaaS intelligence platform. Please read this privacy policy carefully.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account registration information (name, email address, password)
  • Billing and payment information (processed by third-party payment processors)
  • Communications you send to us (support requests, feedback)
  • Profile information you choose to provide

2.2 Information Collected Automatically

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, access times, pages viewed, referring URL)
  • Usage data (features used, searches performed, interactions with the Service)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

  • Authentication providers if you sign in using third-party services
  • Payment processors for transaction verification
  • Analytics providers

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address fraud and security issues
  • Personalize and improve your experience
  • Comply with legal obligations

4. Sharing of Information

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
  • Legal Requirements: When required by law, subpoena, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

Types of cookies we use:

  • Essential Cookies: Required for the Service to function
  • Analytics Cookies: Help us understand how users interact with our Service
  • Preference Cookies: Remember your settings and preferences

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at nathan@proven-saas.com

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: nathan@proven-saas.com